Investigating Issues with Purchasing Plans

Incident Report for monday.com

Resolved

This incident has been resolved.
Posted 2 years ago. Apr 05, 2023 - 19:36 UTC

Update

Good news! The issue with our checkout page has been fully resolved.
Posted 2 years ago. Apr 05, 2023 - 18:55 UTC

Investigating

Our developers have deployed a fix for the issue with our checkout page, and are monitoring the results. Please refresh your browser to access our checkout page, and thank you for your patience as we worked to solve this issue.
Posted 2 years ago. Apr 05, 2023 - 18:39 UTC

Identified

The issue with our checkout page has been identified and our developers are working on a fix. Thank you for your patience!
Posted 2 years ago. Apr 05, 2023 - 15:51 UTC

Investigating

We're currently experiencing issues with our checkout page, and users looking to purchase a monday.com plan may not be able to at the moment. We're investigating the issue and will update here as soon as possible. Thank you for your patience.
Posted 2 years ago. Apr 05, 2023 - 15:46 UTC
This incident affected: US (Billing) and EU (Billing).