Billing issues on all regions - Some of the users can’t purchase or see billing overview in the administration

Incident Report for monday.com

Resolved

This incident has been resolved.
Posted Feb 16, 2024 - 09:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 16, 2024 - 08:47 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 16, 2024 - 08:43 UTC

Investigating

We are currently investigating this issue.
Posted Feb 16, 2024 - 08:36 UTC
This incident affected: AUS (Billing), US (Billing), and EU (Billing).