Investigating reports of saving data issues across some accounts

Incident Report for monday.com

Resolved

This incident has been resolved!
Posted 2 years ago. Jun 26, 2023 - 10:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 2 years ago. Jun 26, 2023 - 10:06 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted 2 years ago. Jun 26, 2023 - 09:59 UTC

Update

We are continuing to investigate this issue.
Posted 2 years ago. Jun 26, 2023 - 08:56 UTC

Update

At the moment, we're experiencing issues with items appearing in the wrong groups for some accounts. Our development team is on the case and diligently working to resolve this matter as quickly as possible.
Posted 2 years ago. Jun 26, 2023 - 08:49 UTC

Investigating

At the moment, we're investigating reports of issues affecting saving data for some users in the platform. Our RnD team is looking into this, and we'll get back to you shortly with an update on this.
Posted 2 years ago. Jun 26, 2023 - 08:37 UTC
This incident affected: US (Platform, Login / SSO, Notifications, Search, Automations, Integrations, API) and EU (Platform).