Issues with platform latency

Incident Report for monday.com

Resolved

This incident has been resolved.

Posted Jul 13, 2026 - 17:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 13, 2026 - 17:04 UTC

Investigating

We are currently experiencing platform latency issues/not loading affecting some services, including Boards, Dashboards, Columns, Docs, Automations, My Work, Templates, AI features, Vibe, formula builder, and Campaigns. Our team is actively investigating the issue and working to restore full service as quickly as possible. We appreciate your patience and understanding.

Posted Jul 13, 2026 - 14:39 UTC

Identified

Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.

Posted Jul 13, 2026 - 14:37 UTC

This incident affected: US (Platform, Dashboards), EU (Platform, Dashboards), and AUS (Platform, Dashboards).