Connectivity Issues across accounts and devices
Incident Report for

On November 7th, we experienced platform disruption that affected customers reliant on our US and EU servers, and their ability to fully access the platform.

At 9:48 AM EST, we experienced an increase in replication delay in our platform databases, leading to an automatic failover to the master database.

By 10 AM EST, we had applied immediate preventative measures to stop the issue from occurring in the short term, as well as long-term actions to eliminate such incidents completely.

Our team continued to actively monitor the platform’s stability. The problem was fully resolved and all aspects of the platform began behaving as expected.

There was no data loss or security risk.

We know that downtime on your Work OS is frustrating and disruptive to your work and your business, we’re so sorry for any inconvenience caused. We want to assure you of our continued commitment to improving the infrastructure of the platform to enable all of our customers a seamless, reliable experience at any scale.

If you have any additional questions or concerns, please reach out to our dedicated Customer Experience team at

Posted Nov 09, 2022 - 13:53 UTC

The issue we were experiencing with our Activity Log has been resolved. Please refresh your browser to return to stable usage of this aspect of the platform. If you happen to experience any further unexpected behavior, please reach out to us at!
Posted Nov 07, 2022 - 17:30 UTC
The issue has been identified and a fix is being implemented.
Posted Nov 07, 2022 - 16:21 UTC
At the moment, we're experiencing issues related to our automations. Our development team is on the case and diligently working to resolve this matter as quickly as possible.
Posted Nov 07, 2022 - 15:47 UTC
This incident affected: US (Automations).