Investigating Issues with billing related actions (for accounts paying in credit card / paypal)

Incident Report for monday.com

Resolved

This incident has been resolved.

Posted Apr 10, 2022 - 15:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 10, 2022 - 15:18 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 10, 2022 - 14:47 UTC

Investigating

We're currently experiencing issues with our billing administration page (within the platform), users looking to make billing actions may not be able to at the moment. We're investigating the issue as we speak and will update here as soon as possible.
Thank you for your patience.

Posted Apr 10, 2022 - 14:41 UTC

This incident affected: US (Billing).