Yesterday we experienced intermittent connectivity issues which affected our users' ability to use the platform normally.
The incident started at 15:58 UTC and was the result of an outage with one of our 3rd party service providers.
Our development team diligently monitored the situation and worked to mitigate its impact. Improvements were seen at 19:18 UTC, and the incident was fully resolved at 22:15 UTC.
We'd like to sincerely apologize for the inconvenience and disruption of our service arising from this instance. We intend to investigate ways to actively reduce the impact of such incidents.